Your clinician sees more than ten minutes.
UK telehealth, with the remote monitoring attached: private consultations by video or message, and the readings from your connected devices already in front of the clinician — so the conversation starts from what has actually been happening.
A ten-minute appointment is a snapshot. This is the film.
Readings arrive from connected devices between consultations, so a clinician opens your record and sees a trend rather than a single moment. These are the measures the platform records.
Twenty-one measures are recorded in total, and more than 90,000 readings have been taken since January 2022.
Which measures apply to you depends on the devices you use and what your clinician asks for. SyncroHealth does not supply devices.
How a consultation works
Three steps, and the record is yours afterwards.
Choose a clinician
Browse clinicians by speciality and facility. You see who they are before you book, and the fee before you pay.
Hold it by video or message
Speak face to face, or write when speaking is hard. Your readings are on screen for the clinician throughout.
Keep the record
Notes, prescriptions and any lab requests stay in your account — and with the carer you have chosen to share them with.
Four people, one record
Most remote-consultation services connect a patient to a doctor and stop there. Care rarely stops there.
If you are the patient
Book a private consultation, message your clinician between appointments, and decide who else may see your record — a family member, a professional carer, nobody at all.
Run private practice remotely, with the patient's physiological history in front of you. Applications are reviewed before you can practise here.
CarersSee the record of someone you look after — but only once they have given you a code themselves. Consent is theirs to give and theirs to withdraw.
ParamedicsTake readings and record what you find in the field, and have it reach the clinician who needs it.
Your record, and who may read it
Health data is the most sensitive category there is, and UK law treats it that way. So does this.
You can take it with you
Export everything held about you, at any time, from your own account. No request form, no waiting period.
You can end it
Ask for your account to be deleted and it is, on a published schedule, with clinical records kept only as long as the law requires.
Access is recorded
Every read of a patient record is written to an append-only audit log, so the question "who saw this" has an answer.
SyncroHealth operates under UK GDPR and the Data Protection Act 2018. There is no third-party analytics on this site and no advertising cookie is set.
Questions about your data: info@syncrohealth.co.uk
Questions people ask first
If yours is not here, ask before you sign up rather than after.
Do I need special equipment?
No, not to have a consultation. A video or message appointment needs only a browser. Remote monitoring is the part that uses devices, and SyncroHealth does not supply them — which measures appear on your record depends on what you already use and what your clinician asks for.
Who are the clinicians?
Doctors apply, and an administrator approves or rejects each one before the account can see a patient. An unapproved account cannot sign in at all, so nobody is practising here while their application is still pending.
Can my family or carer see my record?
Only if you agree to it. A carer asks to be linked to you, you receive a one-time code, and the link is made when you confirm it and not before. You can be linked to a family member, a professional carer, or nobody.
Is this instead of my GP?
No. This is private remote care and it sits alongside NHS primary care rather than replacing it. If you need to be examined in person, or you need urgent help, a consultation here is not the right route — call 111, or 999 in an emergency.
What happens to my data?
It stays in the UK and is handled under UK GDPR and the Data Protection Act 2018. You can export everything held about you from your own account at any time, and you can ask for the account to be deleted. Every read of a patient record is written to an append-only audit log.
I am a clinician. How do I join?
Create an account and choose Doctor. You will be asked for your registration details, and an administrator reviews the application before your account is activated. Paramedics and carers have their own account types with their own permissions.
Start with one consultation.
No subscription to see a clinician — patients pay for the consultation they book. Clinicians hold a practising subscription once approved.